No Refund Policy
At [Your Company Name], we are committed to ensuring the satisfaction of our customers. We believe in the quality of our products and services, and we stand by every sale. Please read our No Refund Policy carefully before making a purchase to ensure that you fully understand our terms.
Digital Products and Services
Due to the nature of digital products and services, which include downloadable software, online subscriptions, digital reports, ebooks, and access to content areas, we do not offer refunds once the order is accomplished and the product download link has been provided or the service has been activated. As a customer, you are responsible for understanding this upon purchasing any item at our site.
Physical Products
For physical goods, since [Your Company Name] offers non-tangible, irrevocable goods we do not provide refunds after the product is shipped, which you acknowledge prior to purchasing any product at our site. Please make sure that you’ve carefully read product description before making a purchase.
If you receive a defective item, please contact us at [contact information] with details of the product and the defect. You can send the item you consider defective to:
[Your Company Physical Address]
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
Cancellation of Services
If you wish to cancel services you have ordered, you must do so before the service begins. If a service has already commenced, no refunds will be issued for any reason.
Custom Orders
Custom orders are non-refundable. Once work has begun on a custom order, we cannot offer refunds as resources and time have been allocated to delivering the project.
Exceptions
The only exception to our No Refund Policy will be made if IM Training Consultants fails to deliver the agreed product or service within a reasonable timeframe that has been clearly communicated to the customer at the time of purchase.
Questions
If you have any questions about our No Refund Policy, please contact us at:
We believe in clear, straightforward communication. If a situation arises that isn’t covered by this policy, please reach out to us and we will do our best to find a fair and fitting solution.
By making a purchase on [Your Website URL], you acknowledge that you have read this policy and agree to its terms.
Thank you for your understanding and continued support.
IM Training Consultants.